Our privacy policy !

1. Introduction

Shawa Store (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information that you provide directly to us when making a purchase, creating an account, or contacting us. The types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: Credit card details or other payment information (processed securely by third-party payment gateways).
  • Order Information: Details about products purchased, shipping method, and order status.
  • Technical Data: Information about your browser, IP address, and cookies to improve your browsing experience.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and billing.
  • Communicate with you about your order, promotions, and updates.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations, such as tax regulations.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following cases:

  • Service Providers: We may share your information with third-party service providers (such as payment processors and shipping companies) to facilitate the fulfillment of your order.
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests.

5. Data Security

We take reasonable precautions to protect your personal information. Your payment details are processed securely by third-party payment gateways, and we do not store credit card information on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us improve functionality and deliver personalized content. You can control your cookie preferences through your browser settings.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any incorrect or incomplete information.
  • Request the deletion of your personal data, subject to legal obligations.
  • Opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. For example, we keep your order information for our records to comply with tax and accounting regulations.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies independently.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at: